Delivery & Returns

Dispatch

We pride ourselves on our stock levels and our ability to dispatch your order quickly. In most cases, orders will be dispatched the following business day. However, in rare cases there can be a delay. Orders placed on a weekend will be dispatched the following Monday. Orders placed on a Bank or Public Holiday will be dispatched the following business day.

All orders are dispatched from our Distribution Centre in Bangor.

UK Delivery

We use Royal Mail to deliver your order, and, in most cases, it should arrive between 2–5 working days after dispatch.

Ireland

Delivery to Ireland is via DPD.

Europe & the Rest of the World

Please contact us if you need shipping details for your location.

Collect in Store

You can choose to collect your order from our Belfast or Bangor store free of charge. You will receive an email when your order is ready for collection.

Returns

You may return items for a full refund* within 14 days of delivery/purchase**, unless otherwise specified. All goods must be unused and in their original packaging with all labels and tags still attached.

If returning via post, pack your goods securely. We strongly advise you to obtain proof of postage when returning should your goods go missing. We do not accept responsibility for any goods lost or damaged in transit.

Return address:
Signature Schools Distribution Centre, Unit 5, 8 Balloo Drive, BANGOR BT19 7QY

Please Note:

*We do not refund postage and packaging charges.

**Iron Mill, NRC & SERC and all School Staff items are made to order and are non returnable.